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Featured Customer Stories

Empire Life Customer Case Study

Tapping into the Power of Connected Data: Enhancing Customer Experience While Improving Productivity

Empire Life is one of the top ten life insurance companies in Canada. They replaced their legacy MDM system and increased first-call resolution of customer issues by ~60%.

Reltio customers are Data Innovators from Global 2000

Shamim Mohammad, CITO of Carmax

Shamim Mohammad, SVP, CIO/CTO of CarMax is the recipient of the prestigious 2020 MIT Sloan CIO Leadership Award.

Shamim is recognized for delivering exemplary levels of business value through the innovative use of IT.

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Shree Seshan, Director of IT Digital Data Management and Strategy, L'Oréal

Shree Seshan shares how brands can design and implement data-driven D2C transformation, and share ways in which customer loyalty and value can be increased through D2C digital channels.

L'Oréal's Data-Driven Transformation to Capitalize on the Direct to Consumer Channel

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Omer Iqbal, Omer Iqbal, SVP, Digital Center of Excellence at Shiseido

Omer Iqbal is leading a digital transformation to become the most “digitally fit” persona care company. He’s also leading the shift to a data-driven culture.

Shiseido Executive Believes Good Customer Experience Requires Good Customer Knowledge

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Lars Kühn Thomsen, CDO at Danske Commodities

Lars Kühn Thomsen has spearheaded a digital transformation program in order to harvest data and new technologies to provide the best energy solutions for today, tomorrow and in the future.

Danske Commodities Accelerates Digitalization using a Modern Data Platform and a Connected 360-Degree View

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Gotham Pasupuleti, Vice President, Customer Data Delivery, Fulton Bank

Gotham Pasupuleti shares how Fulton’s data strategy enables them to operate as a unified bank, enhance relationships, operationalize intelligence, and power omnichannel connected customer experiences.

Fulton Bank: Powering Connected Customer Experiences across Channels

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"Providing a connected experience for our customers is paramount. Our goal is to leverage customer intelligence across the organization – from the customer-facing team to digital channels to back office processes – in order to deliver a unified and streamlined customer experience. We had to think beyond traditional master data management to understand customers' transactions and interactions. By implementing Reltio's cloud-native Connected Customer 360 platform, we are looking to drive delightful customer experiences, resulting in customer growth, operational efficiency, and reduced risk."

GOTHAM PASUPULETI, Vice President of Customer Data Delivery, Fulton Bank, N.A.

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The platform is very user friendly from a load, search, manage and extract perspective. The Reltio Team is very approachable from Tech Support up to Exec Level. Great support docs & videos for Data Stewards and developers. The platform has excellent availability. Read More.

Global MDM Architect,
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Reltio works well and can quickly return results. Read More.

Commercial Data Architect,
Services Industry
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The experience with Reltio has been excellent. From the level of support during development and post launch has been top notch. Read More.

SVP Digital Center of Excellence,
Manufacturing Industry
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A unique approach to an MDM tool. Read more.

IT Director,
Enter HCP Data Capabilities,


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Data management on a modern, user friendly technology platform. Read more.

Associate Director,
Manufacturing Industry
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Ease of use and rollout to and for business users. Ability to not further tax our IT partners to return value. Read more.

Commercial Data Architect,
Service Industry

The Gartner Peer Insights Logo is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.